Rm89 Terms and Conditions – Official Platform Usage Guidelines

1Introduction

Welcome to rm89. These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and rm89 ("Company", "we"). These Terms govern all aspects of your use of the rm89 platform, including the website, mobile app, and all related services we provide.

By registering an account, using the platform, or simply browsing the rm89 website, you acknowledge that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please stop using the rm89 platform immediately.

Rm89 reserves the right to update or amend these Terms at any time. Any material changes will be notified to members via registered email or in-platform notification at least 7 days before the changes take effect.

2Account Eligibility & Registration

To register and use rm89's services, you must meet all of the following eligibility criteria at all times:

• Aged at least 18 years old on the date of registration.
• Not appear on any list of individuals prohibited from using the rm89 platform under internal policy or applicable law.
• Have full legal capacity to enter into a legally binding agreement.
• Not represent, act on behalf of, or transact with any individual who does not meet the above requirements.
• Only register one (1) account only – multiple account registration is strictly prohibited.

During the registration process, you are required to provide accurate, complete, and up-to-date information. rm89 reserves the right to request identity verification documents (KYC) at any time to ensure the accuracy of the information provided. The KYC process includes completing an identity verification form and submitting valid supporting documents.

3Account Management

You are solely responsible for keeping your rm89 account login credentials secure, including your username and password. rm89 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection.

You are not permitted to:

• Share your login credentials with any other party.
• Transfer or sell your rm89 account to another individual.
• Use another person's account even with the account owner's permission.
• Use your rm89 account for commercial purposes or as a representative of a third party.

If you suspect your account has been compromised or accessed without authorization, please contact the rm89 support team immediately via live chat. rm89 is not liable for any losses resulting from your own negligence in maintaining account security.

4Deposits & Withdrawals

Rm89 supports various popular payment methods in Malaysia including FPX, Touch 'n Go eWallet, GrabPay, Boost, and bank transfer. All deposits are credited to your account within minutes after the transaction is confirmed by the payment provider.

Deposit:

• The minimum deposit amount is RM10 per transaction.
• There is no maximum daily deposit limit except for limits set by your chosen payment method.
• All deposits must be made from a bank account or digital wallet registered in your own name.
• Rm89 does not accept deposits from third parties on behalf of members.

Withdrawal:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals processed within 15 minutes for accounts that have completed KYC verification.
• All withdrawals will be credited to the same bank account or digital wallet used for the deposit.
• Rm89 reserves the right to request additional documentation for withdrawals exceeding certain thresholds as a fraud prevention measure.

5Bonuses & Promotions

Rm89 offers various bonuses and promotions from time to time to provide added value to our members. Each bonus is subject to specific terms and conditions stated in the respective offer, however the following general conditions apply to all rm89 bonuses:

• Each bonus may only be claimed once per member unless otherwise stated.
• Wagering requirement must be fulfilled before any bonus money or winnings from bonus money can be withdrawn.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
• Rm89 reserves the right to cancel bonuses and related winnings if there is evidence of fraud, use of multiple accounts, or violation of bonus terms.
• Bonuses will expire if the wagering requirements are not met within the specified period.

For further details on any promotion, please refer to the relevant promotions page or contact the rm89 support team. We encourage you to fully read and understand the terms of each offer before claiming it.

6Game Rules

All games offered on the rm89 platform use a Random Number Generator (RNG) that has been verified by an accredited independent audit body to ensure the fairness and randomness of game outcomes. rm89 is committed to providing a fair gaming environment for all members.

General game rules on rm89:

• Game results are final once a round is completed and the outcome has been verified by the system.
• In the event of a technical disruption during a game session, rm89 will resolve the situation based on stored server records.
• Confirmed bets cannot be cancelled once a game round has begun, except under specific technical circumstances.
• Rm89 reserves the right to cancel bets if there is a significant pricefeed error or technical issue affecting the integrity of the match or game.
• The use of automated software (bots), scripts, or any other unauthorized methods to gain an unfair advantage is strictly prohibited.

7User Responsibilities

As a rm89 member, you agree to use the platform in a responsible and lawful manner. You agree that you will not:

• Use the rm89 platform for any illegal activities or in violation of applicable regulations.
• Attempt to cheat, commit fraud, or exploit any technical vulnerabilities within the rm89 system.
• Creating multiple accounts to evade restrictions, claim repeated bonuses, or for other fraudulent purposes.
• Use proceeds from criminal activity to make deposits or conduct any transactions on rm89.
• Disrupt platform operations or distribute malware through the rm89 system.
• Impersonate rm89 staff or represent rm89 without written authorization.

Rm89 encourages all members to play responsibly. We provide self-management tools including deposit limits, betting limits, loss limits, self-exclusion, and session time limits. These tools can be accessed and set yourself through your account settings.

8Account Restriction & Termination

Rm89 reserves the right to suspend, restrict, or terminate the account of any member, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or criminal activity.
• Failure to provide the requested KYC documents within the specified timeframe.
• Use of multiple accounts or false identities.
• Actions that compromise the integrity of the platform or the security of other users.

If your account is terminated due to a terms violation, rm89 reserves the right to forfeit all associated bonuses, bonus funds, and wins. For legitimate original deposit balances, refunds will be made at rm89's discretion following the completion of an investigation.

You may also request to voluntarily close your rm89 account at any time by contacting the support team. Any eligible balance will be returned after all required checks are completed.

9Liability Limits

Rm89 provides the platform and services on an "as-is" basis. To the extent permitted by applicable law, rm89 is not responsible for:

• Any indirect, consequential, or special losses arising from use of the platform.
• Service disruptions caused by factors beyond rm89's control, such as natural disasters, internet infrastructure failures, or actions by authorities.
• Losses resulting from a user's negligence in securing their account.
• Inaccuracies or delays in information provided by third-party data providers.

Rm89's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the relevant claim.

10Terms Amendment

Rm89 reserves the right to amend, update, or replace these Terms and Conditions at any time according to business needs, legal changes, or platform improvements. The following is the amendment notification procedure:

• Material amendments will be communicated to members via registered email and in-platform notifications. at least 7 days before taking effect.
• Non-material amendments (such as spelling corrections or language clarifications) may take effect immediately without specific notice.
• The "Updated" date at the top of this document reflects the date these Terms were last modified.

Continued use of the rm89 platform after amendments take effect constitutes your acceptance of the revised Terms. If you do not agree with the amendments, you have the right to close your account before the changes take effect.

11Contact Us

If you have any questions, concerns, or complaints regarding rm89's Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the corner of the rm89 website or app.
• Support Email: [email protected] – we respond within 24 working hours.
• Telegram: The official rm89 channel for promotional updates and general support.

For formal complaints or issues relating to your account, security, or transactions, please submit a request via email including your account number, date of incident, and a detailed description to expedite the resolution process.

Rm89 is committed to resolving every complaint received in a reasonable timeframe and with full professionalism. Member satisfaction and trust are our top priority.